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Terms of Service

Our terms and conditions

Last updated: May 12, 2025

1. Acceptance of Terms

By accessing or using BlueTurtle.ai ("Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

2. Description of Service

BlueTurtle.ai provides an AI-powered business intelligence platform that generates SQL queries and visual analytics in response to user queries.

3. Eligibility & Account

  • You must be 18 or older and have the power to form legally binding contracts.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. User Conduct

  • Use the Service only for lawful purposes.
  • Do not attempt to reverse-engineer, overload, or otherwise interfere with the Service.

5. Fees & Payment

  • Access to certain features may require payment of fees as described in your subscription plan.
  • All fees are non‑refundable except as required by law.

6. Intellectual Property

  • BlueTurtle.ai and its content (excluding your data) are our property and protected by applicable laws.
  • You retain ownership of your data; by using the Service, you grant us a license to process and display it.

7. Privacy & Data Security

  • We handle your data according to our Privacy Policy.
  • We implement reasonable security measures but cannot guarantee absolute protection.

8. Disclaimers

  • The Service is provided "as is" without warranties of any kind.
  • We do not guarantee accuracy of AI-generated queries or analytics.

9. Limitation of Liability

  • To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service.

10. Termination

  • We may suspend or terminate your access for violations of these Terms.
  • Upon termination, your right to use the Service ends and we may delete your data.

11. Governing Law

These Terms are governed by the laws of California, without regard to conflict of laws principles.

12. Changes to Terms

We may update these Terms at any time. We will post the revised Terms with a new "Last updated" date. Continued use constitutes acceptance.